We have 1 distribution centre in the UK and 3 across the USA. Our HQ is in Farnborough, Hampshire, England, and our customer services team in based in Norwich England.
Yup. It’s what make us, us.
We hold some in stock, and use a worldwide network of suppliers and publishers. That way, we can be sure of catering to everyone’s tastes and needs.
No. We think nothing beats the feel of a real-life, proper, papery book in your hands.
We use Royal Mail for most domestic and international orders. Other than this, we use DHL and Parcel Force.
We send books in as few packages as possible – saving on materials, fuel and landfill.
On top of this, all of our paper and cardboard packaging is made from recycled materials. It’s recyclable, too – meaning we’re part of a pleasingly virtuous circle of environmental care.
But don’t worry, we don’t skimp on protecting your books. We use tough materials to make sure your books arrive in beautiful condition.
Since launching in 2012, we’ve sold over six million books and counting. That equates to five million happy customers, many of whom take the time to leave really positive feedback on websites such as Reviews.io.
We work closely with independent publishers and self-published authors, and global publishing networks. We also give guidance to those hoping to self-publish. If you would like to discuss partnering with us, please contact our friendly Commercial Manager, Steve, at [email protected]
We initially formed as a joint venture with Bertrams in 2012, and Bertrams is also our UK distributor. In August 2015 Connect Books acquired the remainder of the business.