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Dana Caspersen

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  • Changing the Conversation by Dana Caspersen
    Changing the Conversation (English, Paperback) Dana Caspersen

    Presents basic principle of conflict resolution with strategies to facilitate listening and speaking, identify false assumptions, break out of destructive patterns, change the conversation, and find long-lasting solutions.

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  • Changing the Conversation by Dana Caspersen
    Changing the Conversation (English, Paperback) Dana Caspersen

    You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do. ...

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